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ITIL
Intermediate Service Transition Course
Service
Transition (ST) course is a Three-day (21-contact hour) course leading to the
ITIL® Intermediate Qualification: ST Certificate. The ST Certificate is a
freestanding qualification, but is also part of the ITIL® Intermediate Lifecycle
stream, and one of the modules leading to the ITIL® Expert in IT Service
Management Certificate.
The purpose of
this course and the associated exam and certificate is, respectively, to impart,
test, and validate the knowledge on industry practices in Service Management as
documented in the ITIL® Service Transition publication. The ITIL® Certificate in
ST is intended to enable the holders of the certificate to apply the practices
in resolution and support of the Service Management Lifecycle
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