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• ITIL Intermediate Managing Across Lifecycle Course
Managing Across the Lifecycle (MALC) course is a five-day (30-contact hour)
course leading to the ITIL® Intermediate Qualification: MALC Certificate. The
ITIL® Intermediate Qualification: Managing Across the Lifecycle Certificate is a
freestanding qualification, but is also the final module of the Service
Lifecycle and / or Service Capability modules that leads to the ITIL® Expert in
IT Service Management.
The purpose of this course and the associated exam and certificate is ,
respectively, to impart, test, and validate the knowledge across the contents of
the ITIL® V3 publications; focusing on business, management and supervisory
objectives, purpose, processes, functions and activities, and on the interfaces
and interactions between the processes addressed in the five core ITIL® V3
publications.
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