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• ITIL Foundation Course Course
The
Information Technology Infrastructure Library (ITIL) is a set of concepts and
practices for
Information Technology Services Management (ITSM),
Information Technology (IT) development and IT operations.
ITIL gives detailed descriptions of a number of
important IT practices and provides comprehensive checklists, tasks and
procedures that any IT organization can tailor to its needs. ITIL is published
in a series of books, each of which covers an IT management topic.
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